SHIPPING CONDITIONS

  • Delivery times are estimated, calculated in business days, and may suffer unexpected delays.
  • Orders received after 15:00 (Barcelona time) will be shipped the following business day.
  • Shipping prices may be increased for international deliveries if the item is bulky or heavier than 1kg, you will be notified before shipping.
  • If the package is returned to us because the customer is absent at the time of delivery more than 2 times, or if the address provided by the customer is incorrect, we will refund the item deducting return costs.
  • It is the customer's responsibility to track their package delivery on the transportation agency's website, and to communicate directly with them for any changes in delivery or preferred delivery hours. If you have any problems with your tracking number, please contact us at shop@12pulgadasbcn.com.
  • The company is not responsible for customs duties or local taxes, the customer must assume customs costs.

 

SHIPPING RATES

 

SPAIN:

Spain Mainland

24h/48h - Free shipping in orders over 50€ (not applicable to skate decks)

Orders under 50€: 6€

Canarias, Ceuta y Melilla

2/3 days - 12€

Balearic Islands

2/3 days - 8€

 

EUROPE:

Portugal

24h/48h - 8€

EUROPA Zone 1: Germany, Austria, Belgium, France, The Netherlands, Italy, Luxembourg, Poland, Czech Republic

3-6 days - 14 €

EUROPA Zone 2: Denmark, Slovakia, Slovenia, Hungary:

3-6 days - 16 €

EUROPA Zone 3: Croatia, Estonia, Latvia, Lithuania, Sweden:

3-6 days - 24 €

 

INTERNATIONAL:

United Kingdom*

5-10 days - 16 €

*As of January 2021, post-Brexit policies require customs documentation when sending our packages to the UK, which is why we will request the customer's VAT number during the checkout process. The VAT number is equivalent to the person's public tax ID or public personal ID number from their country of origin (ex: Passport Number). More info at: https://ec.europa.eu/taxation_customs/uk_withdrawal_en. Delivery times are estimated and are currently suffering delays.

Switzerland and Norway

3-6 days - 29 €

Canada

5-10 days: 40 € (+customs duties assumed by client)

United States

5-10 days: 38 € (+customs duties assumed by client)

MEXICO, CENTRAL AMERICA AND CARIBBEAN

3-5 days: 48€ (+customs duties assumed by client)

SOUTHAMERICA

10-15 days: 60€ (+customs duties assumed by client)

ASIA

5-10 days: 50€ (+customs duties assumed by client)

AFRICA

5-10 days: 60€ (+customs duties assumed by client)

OCEANIA

5-10 days: 52€ (+customs duties assumed by client)