SHIPPING CONDITIONS

  • Delivery times are estimated, calculated in business days, and may suffer unexpected delays.
  • Orders received after 15:00 (Barcelona time) will be shipped the following business day.
  • Shipping prices may be increased for international deliveries if the item is bulky or heavier than 1kg, you will be notified before shipping.
  • If the package is returned to us because the customer is absent at the time of delivery more than 2 times, or if the address provided by the customer is incorrect, we will refund the item deducting return costs.
  • It is the customer's responsibility to track their package delivery on the transportation agency's website, and to communicate directly with them for any changes in delivery or preferred delivery hours. If you have any problems with your tracking number, please contact us at shop@12pulgadasbcn.com.
  • The company is not responsible for customs duties or local taxes, the customer must assume customs costs.
  • We are not able to ship any Nike items outside the European Economic Area and Switzerland, in accordance to their sales policies for vendors. Any orders received will be cancelled.
  • We are not able to ship any Dickies items outside the European Economic Area, UK and Switzerland, in accordance to their sales policies for vendors. Any orders received will be cancelled.
  • For store pick-ups, if you will not pick-up your order personally, you must send the person who picks it up with this authorisation document signed by you.
  • To see our Returns and Exchanges Policies click here.

 

SHIPPING RATES

 

SPAIN:

Spain Mainland

24h/48h - Free shipping in orders over 50€ (not applicable to skate decks)

Orders under 50€: 6€

Canarias, Ceuta y Melilla

2/3 days - 12€ (+customs fees assumed by the customer. We work with Correos Express for these shipments. Don't forget to fill the DNI field in your data to be able to send the package. )

Balearic Islands

2/3 days - 8€

 

EUROPE:

Portugal

24h/48h - 8€

EUROPA Zone 1: Germany, Austria, Belgium, France, The Netherlands, Italy, Luxembourg, Poland, Czech Republic

3-6 days - 14 €

EUROPA Zone 2: Denmark, Slovakia, Slovenia, Hungary:

3-6 days - 16 €

EUROPA Zone 3: Croatia, Estonia, Latvia, Lithuania, Sweden:

3-6 days - 24 €

 

INTERNATIONAL:

United Kingdom

As of April 2021, we have been forced to stop all orders to the UK since customs regulations are being modified and import costs are high. We will resume shipping as soon as we can ensure proper conditions for our clients.

Switzerland and Norway

3-6 days - 29 €

Bulgaria, Greece, Finland, Romania

4-6 days - 25€

Canada

5-10 days: 40 € (there may be additional customs duties that must be assumed by the client)

United States

5-10 days: 38 € (there may be additional customs duties that must be assumed by the client)

MEXICO, CENTRAL AMERICA AND CARIBBEAN

3-5 days: 48€ (there may be additional customs duties that must be assumed by the client)

SOUTH AMERICA

10-15 days: 60€ (there may be additional customs duties that must be assumed by the client)

ASIA

5-10 days: 52€ (there may be additional customs duties that must be assumed by the client)

AFRICA

5-10 days: 60€ (there may be additional customs duties that must be assumed by the client)

OCEANIA

5-10 days: 52€ (there may be additional customs duties that must be assumed by the client)

 

*If you are not able to find your country listed here or have any other questions, please e-mail us at shop@12pulgadasbcn.com and we will give you details on shipping costs.