SHIPPING CONDITIONS

  • Delivery times are estimated, calculated in business days, and may suffer unexpected delays.
  • Orders received after 15:00 (Barcelona time) will be shipped the following business day.
  • Shipping prices may be increased for international deliveries if the item is bulky or heavier than 1kg, you will be notified before shipping.
  • If the package is returned to us because the customer is absent at the time of delivery more than 2 times, or if the address provided by the customer is incorrect, we will refund the item deducting return costs.
  • It is the customer's responsibility to track their package delivery on the transportation agency's website, and to communicate directly with them for any changes in delivery or preferred delivery hours. If you have any problems with your tracking number, please contact us at shop@12pulgadasbcn.com.
  • The company is not responsible for customs duties or local taxes, the customer must assume customs costs.
  • We are not able to ship any Nike items outside the European Economic Area and Switzerland, in accordance to their sales policies for vendors. Any orders received will be cancelled.
  • We are not able to ship any Dickies items outside the European Economic Area, UK and Switzerland, in accordance to their sales policies for vendors. Any orders received will be cancelled.
  • To see our Returns and Exchanges Policies click here.

 

SHIPPING RATES

 

SPAIN:

Spain Mainland

24h/48h - Free shipping in orders over 50€ (not applicable to skate decks)

Orders under 50€: 6€

Canarias, Ceuta y Melilla

2/3 days - 12€ (+customs costs assumed by the customer. We work with SEUR for these shipments.)

Balearic Islands

2/3 days - 8€ (+customs costs assumed by the customer. We work with SEUR for these shipments.)

 

EUROPE:

Portugal

24h/48h - 8€

EUROPA Zone 1: Germany, Austria, Belgium, France, The Netherlands, Italy, Luxembourg, Poland, Czech Republic

3-6 days - 14 €

EUROPA Zone 2: Denmark, Slovakia, Slovenia, Hungary:

3-6 days - 16 €

EUROPA Zone 3: Croatia, Estonia, Latvia, Lithuania, Sweden:

3-6 days - 24 €

 

INTERNATIONAL:

United Kingdom

As of April 2021, we have been forced to stop all orders to the UK since customs regulations are being modified and import costs are high. We will resume shipping as soon as we can ensure proper conditions for our clients.

Switzerland and Norway

3-6 days - 29 €

Bulgaria, Greece, Finland, Romania

4-6 days - 25€

Canada

5-10 days: 40 € (+customs duties assumed by client)

United States

5-10 days: 38 € (+customs duties assumed by client)

MEXICO, CENTRAL AMERICA AND CARIBBEAN

3-5 days: 48€ (+customs duties assumed by client)

SOUTH AMERICA

10-15 days: 60€ (+customs duties assumed by client)

ASIA

5-10 days: 50€ (+customs duties assumed by client)

AFRICA

5-10 days: 60€ (+customs duties assumed by client)

OCEANIA

5-10 days: 52€ (+customs duties assumed by client)

 

*If you are not able to find your country listed here or have any other questions, please e-mail us at shop@12pulgadasbcn.com and we will give you details on shipping costs.